CIGA appear to have a new CEO Nigel Donohue, but nothing appears to have changed yet, still creating problems for customers with damp homes, with poor customer service, still fobbing customers off and pointing them to the aberration system, CIGA ‘Consumer champion’ Teresa Perchard as not even bothered to reply to customers emails, what is the point of her roll then, the Bondfield report and the Daily Mail were right about the poor customer service, something needs to be done to stop people’s homes being damaged and no one being held accountable. http://www.dailymail.co.uk/news/article-4143922/1-5million-homes-blighted-damp-cowboy-builders.html
